jacleaners

  • info@jacleaners.co.uk

Terms & Conditions

Welcome to JA Cleaners Ltd. By using our website or purchasing our cleaning products and services, you agree to the following terms and conditions.

1. General

  • JA Cleaners Ltd provides cleaning services and wholesale cleaning supplies across the UK.

  • By placing an order or booking a service, you confirm that all details provided are accurate and complete.

  • We reserve the right to update or modify these terms at any time.

2. Orders & Payments

  • All product prices are listed in GBP (£) and include applicable taxes unless stated otherwise.

  • Orders are subject to availability. In case of delay or out-of-stock items, we will inform you promptly.

  • Payment must be made in full before delivery or service completion unless otherwise agreed in writing.

3. Delivery & Collection

  • Delivery times may vary depending on location and product availability.

  • Customers must ensure accurate delivery details are provided.

  • We are not liable for delays caused by incorrect information or third-party couriers.

4. Services

  • Our cleaning services are carried out with professional care and in accordance with industry standards.

  • Customers must provide access to the property and any necessary facilities (e.g., water, electricity).

  • Cancellations made less than 24 hours before a scheduled service may incur a fee.

5. Returns & Refunds

  • For supplies: Returns are accepted for unused and unopened products within 14 days of delivery.

  • For services: Refunds or re-cleans are offered only if a valid complaint is raised within 24 hours of service completion.

  • Custom or special-order products are non-refundable.

6. Liability

  • JA Cleaners Ltd is not responsible for indirect or consequential losses.

  • Our liability is limited to the value of the product or service purchased.

7. Intellectual Property

All website content, including text, images, and logos, is the property of JA Cleaners Ltd and may not be copied or reproduced without written consent.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be handled in UK courts.